Refund & Withdrawal Policy

With PlusOption, withdrawing funds online is safe, secure and quick.
In compliance with anti-money laundering regulations, PlusOption is allowed to transfer funds only to an account under your name, and may require additional information or documentation prior to releasing funds from your account.

Before applying for a withdrawal request, please make sure that your account is fully verified.
If your account is not verified yet, please send us all the required Verification  Documents as soon as possible to the following email address: [email protected]

Withdrawing funds can be done in two methods – Credit Card, or Bank Wire Transfer.

Credit Card:
All funds invested by a credit card can be withdrawn to the same card only.
The maximum withdrawal amount to a credit card cannot exceed the actual invested amount.
Any additional funds can be withdrawn only via wire transfer.
Also please be advised that there is a minimum withdraw amount of 100 USD/GBP/EUR

Wire Transfer:
Wire transfer withdrawal can be done for profit purposes only or for those accounts which were invested using a wire transfer method. Approved wire transfer withdrawals are forwarded to our bank on the day of their approval and are usually sent out from our bank on the same day.
Wire transfers often make their way between several banks in several countries, and this can take a little longer as foreign financial institutions usually require a few working days to remit funds around the world.
Once processed, for any withdrawal via bank, wire transfer or credit card, please allow up to 7-10 business days for the funds to reach your bank account.
Also please be advised that there is a minimum withdraw amount of 100 USD/GBP/EUR .

Bonus Trading Requirements:
If you have not met the necessary bonus trading requirements at the time you made a withdrawal request, your withdraw will be canceled.
If, for any reason, the withdraw will be approved, the bonus and profits will be debited from your trading account.
To learn more about Plusoption’s Bonus Policy click here.

Profits:
Profit will be refunded via wire transfer only when the amount exceeds $100.
Note: Some banks and credit card companies may take time to process payments (especially in currencies where a correspondent bank is involved in the transaction).
The funds will be returned to the bank account/credit card/other source from which the funds were debited.

Refund Terms & Conditions:
When you open an account with The Company the payment will be charged from your credit card for immediately. If you are not satisfied from The Company trading platform for any reason, you have the right to apply for a refund of your remaining balance. Please note that if you have received a bonus, you will have to follow the bonus T&C. if you decide to Apply for a refund your purchase, all logins and memberships will be deactivated. Please allow up to 48hrs for our customer support team to approach your request. Our support team will contact you to confirm your request or to ask for additional information if needed. If you have any questions or concerns we are happy to assist you through our support desk. In any case in which funds have been deposited to an account with the Company’s platform and such account has not been activated and/or in case trading has not occurred and/or in case the number of transactions and/or total fee of transaction is lower and/or equal to the processing fees applied by processing companies with regards to the deposit made by the Client, a fee of 10% shall be applied by the company upon submitting a refund and/or withdrawal request by the client.

For further assistance please contact our support team by email [email protected] or call +442038070195

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